Good to know

Booking conditions and other important information

General information A – Z

  • Arrival & Departure
    Your room will be available to you from 3 pm on your day of arrival, and a small welcome package will be waiting for you. We look forward to seeing you!
    We kindly request that you vacate your room by 12 pm on the day of departure.
  • Best price guarantee
    Whether you book by telephone, email or online via our website, you will get the best price available at the time of booking when you book directly with us at the Ludinmühle.
  • Mobile phone reception
    D1, E-Plus and O2 networks only; limited availability for Vodafone.
  • Hotel brochure
    Our current hotel brochure is available to download here.
    download brochure »
  • Dogs
    Four‑legged friends are welcome at the Hotel Ludinmühle (14 Euros/day).
    Please let us know in advance if you are bringing a dog and bring a dog basket with you. Dogs are not permitted in the restaurants, the sunbathing lawn, the sports facilities or the lounges.
  • Childcare
    find out more about our hotel with childcare here
  • Konus Card
    Included in your stay (of 2 nights or more) is the Konus Guest Card, which gives you free travel on buses and trains in the Black Forest region.
  • Visitor’s Tax
    Visitor’s tax is payable at a rate of 1.60 Euros per person per day.
  • Parking
    We have ample parking space in the grounds. Covered parking is available to rent (3 Euros/night), as are
    garages at the Am Mühlbach guest house (6 Euros/night).
  • Prices
    All prices listed for rooms and suites are per person per day, excluding visitor’s tax, and are in Euros.
  • Shuttle Service
    We will be happy to collect you from Emmendingen or Freiburg station (for stays of less than two days there is a charge of 15 Euros per trip)
    more on arrival & location »
  • Laundry and Ironing Service
    A laundry and ironing service is available on request.
  • Payment methods
    We accept cash, EC cards and credit cards (Eurocard, Visa) at Reception.

Benefits for regular guests

We like to show how much we appreciate our regular guests. If you spend 15 nights or more with us in any given year, you will receive a voucher for one night's stay with breakfast.

Low- and mid-season long stay bonus

If you stay with us for seven nights during low- and mid-season, you will receive a voucher for 16 Euros (per person per week) to spend in our hotel boutique and a spa and beauty voucher of 10 Euros (per room per week) as a welcome gift. Not valid for package bookings.

Cancellation policy

You may cancel your reservation without charge up to three weeks before arrival. After that point, if we are unable to secure a replacement booking, we will regretfully have to charge you for your booking.  Travel insurance with cancellation cover is recommended.

to travel insurance with cancellation cover »

Restaurant opening times

  • Genießergärtchen from 7.30 am for hotel guests
  • Schwarzwaldstube evenings
  • Rosengarten & Olivengarten from midday
  • Terrace in front of the Stammhaus (original building) from the morning in summer.
  • Mühlenstube from 6.30 pm
  • Jagdstube open from 6.30 pm
  • Ofenstube from 6.30 pm
  • Bar open from 5 pm

Wellness & Spa opening hours